Privacy Policy

1. INTRODUCTION

Tipografia Alzani SAS doing business as Ciao Bella (“Company,” “us,” or “we”) respects the privacy of the visitors to the Ciao Bella website www.ciaobellapaper.com (“Website” or “Site”). This Privacy Policy (“Privacy Policy” or “Policy”) is an agreement between us and our Website and you, as the user of the Ciao Bella Website (“you”). This agreement tells you when this Policy is effective, what information we collect from you, how we might use it, how you can review or change the Personal Information you provided to us, how we may change this Policy, and the steps we take to ensure that your Personal Information is protected. This site is published and maintained on behalf of the Company with offices located at Via Achille Grandi 5, Pinerolo, Torino, 10064, Italy.

This policy applies to information we collect through any medium, including, but not limited to, information:

• On this Site
• In email, text, and other electronic messages between you and the Site
• Through mobile and desktop applications you download from this Site, which provide dedicated non-browser-based interaction between you and this Site
• When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy

2. AGREEMENT TO TERMS OF PRIVACY POLICY AND TERMS OF USE

You are required to provide Company and/or Personal Information to us in order to access this Site and the features on the Site. If you do not agree with the terms of our Privacy Policy and/or our Terms of Use posted at https://www.ciaobellapaper.com/terms-of-use, please do not provide us with any information and leave the Website. The Terms of Use of this Site are expressly incorporated herein by reference and made a part of this Policy. By using the Website, you signify that you agree to the terms of this Privacy Policy as well as to our Terms of Use.

3. PERSONAL INFORMATION WE MAY COLLECT

TYPES OF INFORMATION COLLECTED. We may ask you for certain information referred to on this Site as “Company and Personal Information” ("Company Information") which includes information that pertains to your commercial activity. Such information may include, but is not limited to, items such as your name, company name, address, e-mail address, telephone number, or credit card or debit card number information. You are required to provide Information to access or use certain parts of our Website or features of the Site.

4. GENERAL INFORMATION WE MAY COLLECT

TYPES OF INFORMATION COLLECTED. There may be other instances in which we collect information from you that is more general in nature (“General Information”). Such information may include your Internet Protocol (IP) address, which enables us to identify your computer or device on a Transmission Control Protocol/Internet Protocol (TCP/IP) network, which includes the World Wide Web. Your computer has an IP address, which is required in order for you to communicate with others via the Internet. Such General Information, including the “Click Stream Data” (defined below) and cookies, as mentioned below, may be collected from you whenever you access the Site, whether or not you provide us with any Company Information.

4.1. Click Stream Data

When you visit our Website we may also collect “Click Stream Data” (server address, domain name). This information can be combined with information you have provided to us by registering, for example, which will enable us to analyze and better customize your visits. We may use Click Stream Data for traffic analysis or e-commerce analysis of our Website, to determine which features of our Site are most or least effective or useful to you.

4.2. Cookies

A cookie is a small string of information that the Website you visit transfers to your computer for identification purposes. Cookies can be used to follow your activity on the Website and that information helps us to understand your preferences and improve your Website experience. We may also use cookies to gather information about your visits to our Website and enhance your experience. More information on how we use cookies is available in the section “Use of Cookies.”

4.3 How We Respond to “Do Not Track” Disclosures

We are strongly committed to not sharing non-public information with third parties. Under this Privacy Policy, we may share your information only under particular situations, as described in this Policy. Because we protect all users in this manner, we do not change our behavior in response to a web browser's “do not track” signal.

5. GENERAL INFORMATION YOU PROVIDE US

There are instances in which you will provide information to us and the information we collect on or through our Site as a result may include:

• Information that you provide by filling in forms on our Site. This includes information provided at the time of registering to use our Site.
• Records and copies of your correspondence (including email addresses) if you contact us.
• Details of transactions you carry out through our Site and of the fulfillment of your orders. 

6. USE GENERAL INFORMATION ABOUT YOU

We may primarily use the Company Information you provide and any General Information we receive from you to provide products and services to you, including, to send you information or materials via e-mail about products, offers, and news of Company. We send you this only if you have single-opted-in to receive e-mails from our Website. A single-opt-in occurs when you only need to submit your email address to register for our Website and subscribe to any related mailings. If you no longer wish to receive any e-mails from us, or if you want to modify your personal data or want your personal data to be deleted from our database, see Sections 11.

7. PROTECTION OF YOUR PERSONAL INFORMATION AND GENERAL INFORMATION

We implement and maintain appropriate security measures in order to protect both the Company Information and the General Information that we receive from you through our Website.  Please keep in mind, however, that we cannot guarantee the security of any information you disclose online.

8. THIRD PARTIES

8.1. Sharing Information With Persons or Entities Who Manage This Website

Our global and local Websites and the Company Information and General Information collected are managed and controlled by Tipografia Alzani located at Via Achille Grandi 5, Pinerolo, Torino, 10064, Italy. The servers that make Company’s global and local Websites available are located in Turin, Piemonte, Italy. If you are located outside Italy, please note that the information you provide will be transferred to us, and by submitting the information you authorize this transfer. We have entered into an agreement with the hosting company in location to provide safeguards for the protection of your data that are consistent with this Policy.

8.2. Disclosing Information to Third Parties

WHO MAY HAVE ACCESS TO YOUR INFORMATION. Other than to the companies belonging to, or affiliated with us for the purposes set out above, and except as described in this Policy, we do not sell, trade, or otherwise transfer your Company Information or General Information to third parties. We provide some of our services through contractual arrangements with affiliates, services providers, partners and other third parties (collectively, “Service Partners”). Our Service Partners may use your Company Information to operate our Sites and to deliver their services. For example, your data may be transferred to Website hosting partners and other parties who assist us in designing and operating the Website, executing services (such as for carriage of orders). These parties will only use your data for the purpose of carrying out the work as agreed with us and will be required to keep the information confidential. We will encourage our Service Partners to adopt and post privacy policies. However, the use of your Company Information by our Service Partners is governed by the privacy policies of those Service Partners and is not subject to our control.

8.3. Security

RELEASE OF INFORMATION. We may release Company or General Information without your consent for security purposes, when required by law. We will disclose Company or General Information upon receipt of a court order or to cooperate with a law enforcement investigation, which may include responding to requests and court orders from jurisdictions outside Italy.

8.4. Links to Third Parties

PURPOSE OF LINKS. For your convenience and to improve the usage of the Website we may insert links to third parties on this Site. These links take you outside our service and off the Company’s Site and are beyond our control. This includes links to social media and from partners that may use our logos as part of a co-branding agreement. The Sites those links can take you to have their own separate Privacy Policy and although we seek to protect the integrity of our Site, is the Company is not liable for the content and activities of those Sites. Your visits and access to such Websites is at your own risk. Please note that those other Sites may send their own cookies to users, collect data, or solicit Company Information.

9. COOKIES

In addition to Section 4.2 above, cookies are also used for such activities as remembering your username and password, the items added to your cart, if you use such a feature on this Site. You can turn off all cookies, in case you prefer not to receive them. You can also have your computer warn you whenever cookies are being used. For both options you have to adjust your browser settings (such as Chrome, Safari, Firefox, Internet Explorer, or other browser). Please be aware, however, that when you choose to reject cookies, this choice may limit the functionality of the Website you visit and you may lose access to some of its features. This Website uses:

9.1 Session Cookies

Cannot be deactivated except by completely blocking the cookies on the browser

ASPSESSIONxxxx, technical cookie necessary to maintain session information while browsing, essential for the correct functioning of the site, is deleted at the end of the session. This type of cookie is always used, regardless of user preferences.

9.2 Technical Cookies

ready / readypro, technical cookies used to improve the user's browsing experience, store the credentials for automatic access to the site, acceptance or not of the use of cookies, any coupon codes and the referrer. The storage of this information is bound to the acceptance of the brief information by you.

9.3 Third-party Analytical Cookies

_utma / _utmz & / _ga / _gat, analytical cookies to monitor traffic on the site, created by Google Analytics scripts owned by Google Inc. These cookies are used exclusively to collect information on the use of the site, Ciao Bella uses this information only for statistical analysis, to improve the site and simplify its use, and to monitor its correct functioning.

10. DELETING OR MODIFYING PERSONAL INFORMATION

CHANGING YOUR INFORMATION. You may cancel your account or any associated registration information at any time, and you may opt out of receiving any e-mails from us. Additionally, you can choose to have all your Company Information deleted from our database. For such a request, please write to

Ciao Bella Customer Service
Via Achille Grandi, 5
Pinerolo, Torino, 10064, Italy
Attn: Privacy Compliance

Or send an email to: info@ciaobellapaper.com

11. EU CITIZENS AND GDPR ADDENDUM

Citizens of the European Union who are subject to the GDPR, General Data Protection Regulations, can find more information by visiting the following link: www.ciaobellapaper.com/GDPR